Terrible customer service. Fridge turned up very badly damaged, we were offered £58 reduction, then told our responsibility to re package, take time off to arrange return. No one replied to any emails and when I finally managed to speak to someone they just read a script and clearly were not concerned about our inconvenience or frustrations. For an expensive fridge I expect some form of customer service or concern ……. But they do not care. It’s unusual for me to write a review but I am so annoyed we are taking legal advice and getting support from our credit card.