Rob dogs, do not use this company they are crooks.In my haste I order the wrong freezer for my care home(as its essential after a long day at work).I tried to cancel it with the email on the order however that bounced back stating it did not receive email although the invoice states if you have a problem email on this address.I then contacted them first thing in the morning they have now stated as its after an hour of the order they will keep 25% of the payment!!! its in there terms and conditions, absolutely disgusting I have informed our local care association of theses cowboys, however I've not given, I will be seeing the cowboys in small claims court Edit Delete Share