Don't ever order anything from this company - the reviews are true. I ordered an item from them that was faulty, they then tried to have me repair the item myself which I refused to do because it was incredibly unsafe. Eventually, they collected the item (please note that I was refused a refund until they could prove it was faulty so they wanted it sent back to base first). They arranged a courier to pick it up and then somehow had it sent back to me (the item is huge so not ideal) before finally collecting it once again. Low and behold, the item needed a repair and so they repaired it and sent it back to me, even though I told them that I wanted a refund. I refused the delivery, it was sent back and now they are trying to charge me 25% to restock an item that isn't even new?! The most bizarre, rude company I have ever dealt with in my life - don't bother ordering anything from them.