Disgusting company who do not care about customers in the slightest.
I'm really disappointed that I didn't read the reviews before I purchased £400 worth of goods, and I really hope this review helps others to not make the mistake I have.
Long story (and a very disappointing customer service interaction) short. We purchased two white lockers from this disgusting company for our new office. On arrival, everything looked great. After a few days we decided to put the lockers together and found out that we'd been sent grey cabinets. Not impressed, we unpacked the product to see if the doors were white only to find that the door looked like it had been hit multiple times and had very deep dents all the way down the door of the looker.
Short side of the story, Adexa said they would send us either £20 credit for the damage or we'd have to pay to send the goods back, plus a £120 admin fee - and nothing about refunding us.
Word of warning. buy from another company and read the terms and conditions. The first section will give you all the info you need and clearly will back up this review. You will not get what you see on their site.
False advertising, disgusting customer service, only set out to make money and if I could remove the 1 star I would!
3 years ago
Adexa Direct has a
1.1
average rating
from
999
reviews
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