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Amy
Think again with your purchase Horrible company to deal with, I ordered 3 fryers for my Christmarket trading. In the beginning, they told me it's in stock and will be delivered soon. however, after long waiting, they told me it will need 7-10 working days and even with this, they can not guarantee. told me I can request a refund if no delivery until after 10 working days of waiting. I told them about the trading, and the possible losses, and told me nothing they can do. so I ordered from another supplier, and at the same time their product was delivered on the 10th day. and the price from the other supplier is less than half of Adexa's selling price with the same quality. so when I asked for the return, they are telling me I need to organise the return and on top of that, I need to pay 25% of RESTOCKING FEEs. I do not understand what is these RESTOCKING FEEs? I have not customised this product, why there is 25% of the fee with the product still in the original packages? The way they are doing business is not acceptable, they are not taking responsibility, just only care about their interest. Think again with your purchase with this company!!!
3 years ago
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Adexa Direct has a 1.1 average rating from 999 reviews

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Alice, Customer Support

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