This company should be taken to court for their disgusting avoidance of responsibility for sending out faulty goods not fit for purpose. I would avoid them at all costs - their cheap prices are a guise for peddling worthless stock. They have no returns policy covering faulty products - once items are delivered, it is yours forever whether it works or not. The only time they will accept a return is if the item is delivered by the courier in damaged condition - presumably because they can charge the courier for the loss. Their customer service team is trained to fob you off with circular emails and numerous silly requests for photos and descriptions. When you get fed up with the time wasting while you try to run a real business, and ask to speak to a manager, you are told they are in a meeting - forever apparently. I've only spent £40 this time and don't have the time to pursue them in court after they rejected my claim for a refund through my credit card company. Buy from them at your own risk. Adexa, you will not last long with your ethos.