I fully agree with the 500 plus people who have posted a bad review for Adexa. There is no customer service, the terms and conditions are designed to make sure that it costs you money if you have a problem. I installed a drinks boiler 21 days after the invoice date - it poured water out all over the worktop and wouldn't stop (until water was turned off at the tap). Refund, return, replacement? They don't understand the terms. The only words they understand are 'engineer's report' which has to be provided at my cost. So, a faulty £190 boiler requires me to spend £100 plus for an engineer's report and then, if they agree that it's faulty, they provide a replacement part to be fitted at MY cost. Don't use this company, you'll only lose money. They are a disgrace and I'm amazed that they continue to trade. Their customer service seem to be proud to maintain their dreadful review rating (it's the only conclusion I can come to). The only positive thing I can say is that I was planning to purchase a dishwasher as well, after this experience I can now avoid being ripped off for more money. Keep away from this dreadful, cheating company.