We ordered a Glass/dishwasher from Adexa, which was in the region of £1000. On opening the box and inspecting the provided operation manual we realised it was so inadequate for the operation and contacted the Customer Care for help on 4 occasion but could not get any technical advise on how this machine functioned, basically fobbed off and then told that we had not had the machine professional connected i.e. connecting a prefitted hose end onto a water supply tap, something a trained monkey could do and they expected us to pay a plumber to do this menial simple task, which would have cost us £50-£70 call out charge. They then said that our warranty was now invalid and that they would not provide us with any technical information or help going forward. The customer care department basically appeared to be reading off a script sheet and they would not put me through to a supervisor or manager for me to discuss the issue - appauling way to treat a customer. Being that the connection was not the problem we just wanted to get Technical Info on another operational function so can't fathom why they would not give any advise. This company give you the impression that all they want to do is take your money and look for any excuse to reneague on any commitments. We will never use this company again and will advise our business associates and friends to avoid this company from our experience with them