AVOID AVOID AVOID!!!
I have been completely shafted by this company. I bought a catering sink which arrived damaged. This is the response I had from their so called customer service:
“Please be advised we have had confirmation these items do not come assembled please see below image of how they come.
As per the terms and conditions you have agreed to at point of sale, all damage must be reported within 24hrs in order to make a claim as this wasn't reported within that time frame we are unable to ascertain when this damage occurred.
Due to this we will not accept a return on the item and any warranty has been voided due to the item being damaged during assembly”
They are calling me a liar, stating that I have damaged this item. Furthermore they are refusing to refund or replace. I complained within 48 hours of delivery. Absolutely disgusting and I will be taking it further. Do Not Order from this company!!!!!
2 years ago
Adexa Direct has a
1.1
average rating
from
1,006
reviews
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