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Arjun Thambirajah
I have ordered a sink and hose pipe and air purifier. I had a broken leg sink and the hose pipe is very low quality and I haven’t checked the air purifier yet. I told them about it as soon as I got them delivered (same day). They said what ever you are returning will be 25 percentage restocking fee applied and I had so many email and late response to get me go pass this 14 days cooling off period. I told them you are not responding my emails so quickly because it’s will be pass by the 14 days cooling off period so I can’t return them. Then by last minute (last day of cooling…) they accepted to take it back the sink with their own postage and I decided not to return the hose pipe because I will have to pay postage (£25 they won’t allow me to post with my own cost. It will be cheaper if I post them. They wanted to make money on postage too). So courier collected the sink and still I’m waiting for the refund (not full refund 25 percentage less from £500 sink) about 2 months. Avoid these scammers. I won’t let it go. These Poo eating people will have to face their Karma and their family and whoever is benefiting from this company. Zero star rating for this company.
2 years ago
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Adexa Direct has a 1.1 average rating from 998 reviews

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