Would NEVER use this Company again! First order delivered late and damaged, after several attempts to collect so we could get a refund they said as failed collections we would now have to return the item ourselves (large item)! and we would not get refunded until it was returned. Despite trying to dispute this as not our fault item was damage or that their Couriers cannot follow delivery instructions, they refused to budge. Poor customer service with a don't care attitude! Sadly, as it was urgent, we had ordered another of the item when we found the original was damaged. The second order despite being URGENT delivery failed repeatedly which caused issues and having to pay plumber time that had been booked. Finally, when it did arrive it was the wrong item and damaged! Delivery was refused. We had to go elsewhere. Refunds took a very long time. Appalling service and treatment of customers!