So many 1-star reviews, is not a surprise. Having made the mistake of purchasing an ADEXA product, the equipment stopped working after 6-month, although we purchased the equipment through an ADEXA distributer (CANMAC CATERING EQUIPMENT) Canmac & Adexa were both totally unhelpful when attempting to use the 1-year warranty. We asked an independent engineer to look at the 4xFryer, it was beyond economical repair. Seems ADEXA are poor/cheap quality products and this is industry knowledge. Shame I wasn't aware of it beforehand. So we disposed of the equipment as it was unrepairable and had to purchase a replacement fryer. It isn't just the money/cost, it's the severe lack of customer service and support from both of these companies, absolutely disgusting, don't touch either company with a barge poll.