Brought 7 items from them at the end of April for our community kitchen, which is a charity. When the items arrived we helped the driver unload them as he was on his own. He left. We then started to assemble the 6 stainless steel tables. We soon discovered that two of the tables were damaged. One was still usable but the other was damaged so that the leg would not fit therefore impossible to assemble. I rang them immediately and was told to send photos, which I did immediately. I was asked if we would accept the slightly damaged item with a discount. But no figure given so far. When I heard from them, some days later, I was told I should have checked the goods before the driver left as per their t&cs. This is unrealistic, which I have pointed out to them. No response. I was also told we would need to pay for the courier to return the item, again unacceptable and illegal. Even sent them an email drafted by Which? and quoted the Consumer Rights Act 2015. They are still telling me that we have to pay to return the item. Looks like we will need to contact Trading Standards. It’s counter productive as I am a member of of church looking to completely revamp the kitchen, which would have run into thousands. Will find an alternative supplier. If you have ordered something from them DON’T sign the delivery note until you have checked every screw and fitting.