Beware of this shoddy firm, I’d bought from this lot years ago and the order was perfect, this time haha perfect wouldn’t even be on the same page. Website states 3-5 working day delivery, we’re now on day 8 and they hadn’t even despatched the order. Now this wasn’t an order for an entire restaurant’s worth of kit, no just one measly tabletop pizza oven. Customer service was just of the opinion “that is just a guide, we’re trying to despatch orders as quickly as possible, couldn’t even tell me if despatch would even happen in the near future. Needless to say cancelled the order, and they’ve had the audacity to skim off 25 percent for a “restocking fee” restocking of what? You didn’t even pick the product from the shelf. I’ll be putting together a claim for that remaining 25 percent be sure of it. Just read the flurry of other pants reviews this companies had and you’ll see there’s no smoke without fire. How some of the exec’s even have the Gaul to list this place on their LinkedIn is almost comical.