AVOID AT ALL COSTS. We placed one order and when we tried to pay the payment failed and page reverted to previous screen asking us again to choose the card type. We thought we chose the wrong card type 1st time so we tried again and it worked. we have been presented with the confirmation page. So we thought all is good and we just wait for out order but we noticed we received 2 separate order emails and they too money twice that is when we realised that payment went through twice. We thought we will just call them and ask them to refund one order only to be told that we will incur a 5% fee if we want to cancel. We pointed out to them that it was a failure on their side as their system failed to show the order confirmation page first time but these guys are insanely rude and simply do not know what customer service is. We never order from they again, have been disgusted by this experience.
1 year ago
Adexa Direct has a
1.1
average rating
from
998
reviews
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