Do Not Use This company delivers wrong items that are damaged and then do not give you your money back. We have contacted them everyday for weeks chasing our refund but have not got it. Sam the transport manager will not speak to us on the phone although he agreed our bacs payment and that the item was mispicked by Adexa. The customer service will not give names or allow you to speak with the accounts department. Everytime we call they claim to not know anything about our case and say a refund will be requested. tehy also say they will requested a manager call back to us within 48hours which does not happen either. The customer service also refuse to give their names so you cant follow it up.This is a carefully scripted response to refunds to delay the process. we will now be taking the legal route.Which we had read the reviews before dealing with company. Would advise that you do the same.
11 months ago
Adexa Direct has a
1.1
average rating
from
983
reviews
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