BUYERS BEWARE, I wish I checked their reviews first! I purchased a fridge from this outfit on 13th December and within a week of using the product a chemical smell came from it, all the items in the fridge reeked of the chemical smell. Given that I had the product less than 14 days, I wrote to them asking for a refund. Please see their reply below! AVOID THESE PEOPLE Hi there, Thank you for contacting us and we are sorry to hear that you are experiencing issues with your item. After reviewing your evidence and additional notes on your order, due to the size and value of the item we are happy to offer you our back to base warranty. This type of warranty means that you can return the item to ourselves at your own cost and once then when the item is confirmed as returned in our warehouse it will then be inspected by our offsite engineers. If the engineers deem the item to be faulty then this will be repaired. Only if the item is non repairable then a coupon for the item value or replacement can be issued. If no replacement is available then a coupon will automatically be generated for the amount. Coupons are valid for 6 months and can be used on our website. If your item is returned under this warranty and is found to be in full working order the item will be returned back to you without prior notice . If the item is returned and no fault is found or the item is found to be poorly maintained and therefore a fault has developed from this then we will not be liable and again the item will be returned back to you without prior notice. You may also be liable for the cost of the return of the product to yourself should this issue arise. Please note that if your product is found to be damaged during transit upon its return then you will also be liable for this. Please ensure that the product is correctly and securely packaged upon return to avoid any damages from occurring Once we have received the results of our independent engineers report we will then be in contact with you to advise of the next steps. Please advise if you wish to proceed with this offer or alternatively, if this is not a suitable option for you then an engineer’s report will be required as per our standard warranty procedure which is outlined in our terms and conditions. Please note that all returns must be made within 14 days, any returns made after this timeframe will be rescinded.