0 stars. If by writing this review i can stop another person having the pain i have, it's worth it.
Delivery arrived three weeks ago. Badly loaded pallets, multiple boxes damaged etc. - and by the time i'd checked everything the driver was long gone.....
They delivered one completely wrong item, and have been messing me around for three weeks now to swap this over.
It was finally collected last week, but refuse to ship the replacement until the item is back in their warehouse, but a week later can't tell me where the item is (not customer trackable) or when they might expect it back to authorise my replacement !
Their customer service is genuinely the worst i've experienced in a long time. They do answer the phone, but seem to have zero ability to actually do anything, and just waste more of your time
Ordered item i needed elsewhere and requested a refund. I am highly expecting i'll need to take them to court to resolve this based on their lack of service so far.
Please read all the reviews here and on TrustPilot to see their normal "service" - and buy elsewhere !
10 months ago
Adexa Direct has a
1.1
average rating
from
983
reviews
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