DO NOT USE THIS COMPANY I wish I’d read the reviews before ordering from Adexa. I ordered a ventilation hood. I was mislead by incorrect dimensions on the online installation manual. (Yes, there were correct dimensions elsewhere but they should be correct EVERYWHERE). I realised the unit was too big when unpacking. I spoke to Adexa. Long story short out of the £418 purchase price I’d be left with about £45 after all of the charges are applied! Here’s their reply… Hi T​here Unfortunately, we are unable to collect this item without fees, as our website provides the correct measurements of 457mm and our manuals are generic, often translated guides. Therefore if you wish to return this item, the following fees will apply: - 25% restocking fee - £120 courier fee (or a return at your own cost) - £144 admin charge Apologies for any inconvenience