No small business should consider purchasing any equipment from this company. Their customer service and 'second-hand' damaged goods will be a pitfall to your growing business. Bought a food warmer from the company mid October of last year(2023) - five (5) months in, the warmer packed up. Contacted customer service via email, every reponse is different. One went as far as requesting a video to show that the warmer isn't heating to set points. In addition to this, I was also told to source and obtain my own engineer to inspect and provide a report on the fault. They have yet to reply and advise at whose cost this would incur. A refund was flatly refused, albeit less than six months old. Incurred food loss with no hope of recouping my loss - Avoid this company at all cost!!!!!!!