**DO NOT ORDER FROM THIS COMPANY**
If I could leave a 0 rating I would.
You pay for next day delivery, it takes a min of 4 days.
They take your money for items that are out of stock and tell you you can't request a refund until you receive the rest of your order, then when you request the refund they tell you it has to be approved.
I am just about to do a chargeback, as they will not send me confirmation of the refund, infact they just ignore me when this has been requested.
The customer service is beyond a joke, they cut the chat off when you ask them something they don't want to answer, and they are the rudest people I have spoken to on the phone, and they ignore any email that is sent.
They also advise you to check all items for damage before signing for then, but then the DPD driver refuses to let you do this and tells you if you open the box they are unable to take it back.
The items I received, luckily had no damage but had zero packaging inside the box, had just been thrown into a cardboard box.
Save your money, avoid a stressful experience and order from somewhere else.
5 months ago
Adexa Direct has a
1.1
average rating
from
983
reviews
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