I bought an induction hob.it failed after 8 months and had to purchase another to replace it. I contacted them to say it no longer heated up. I was informed that they did not accept returns and was told to video it not heating up .Impossible to do.when I received the replacement which I had to pay for I returned the faulty one in their delivery box inviting them to test it they asked me on who’s authority did I return it and did not test it. They have not refunded the cost of my first purchase which was under warranty.Their arrogant response to my claim has been abismal.