A big item was ordered by mistake. Callie’s the day after the arrival and they said they would charge £120 collection fee, 140 admin fees (not broken down! And 25% of the value of the item! They protect themselves behind the terms and conditions but the latter are unfair and against any consumer standards. The recollection fee is fair and right but the rest? Rip off and absolutely obscene customer service. Being reported to trading standards. Reported to Amex for fraud and happily take them to court for unfair terms and conditions.
1 month ago
Adexa Direct has a
1.1
average rating
from
983
reviews
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