Would give 0 stars if possible, processed my order, card came up as invalid, nothing came out of my bank. Placed an order several minutes later, order went through. Got 2 confirmation emails that both orders have gone through. As this was a Friday, I contacted them through live chat straight away to say the order had gone through twice and how could this be rectified. They still sent 2 out, when I contacted them to say this needs to be returned, I was sent the t's and c's and asked to accept the clauses of return, which we don't as we were in the timeframes of requesting a return. This was 30th September, after multiple attempts, of contacting, to get the returns label, I have now been on hold for 1 hour and 4 minutes, after being told just hold while I get the details. Absolutely disgusting service.