Some of the worst customer service i've encountered. The woman on the phone was particularly rude. I ordered a bar fridge 2-3 working days delivery, 2 weeks later i'm still waiting. No one answers the phone and when i finally got through to someone 1 week later they said fridge i ordered was out of stock, no one called to tell me this. Then agreed new fridge which was due next day delivery. Has taken 1 week to arrive and still not here. I have had to call every day chasing this. No one from this company has ever called me to explain delays/stock issues. Then when i said i wanted to cancel the order and get a refund due to this service and fridge not turning up, i was unbelievably told i have to pay a 25% restock charge!!! This company is a total waste of time and money. Do not use!
6 years ago
Adexa Direct has a
1.1
average rating
from
1,025
reviews
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