Avoid at all costs!!!!!!!
Avoid at all costs!!!!!!!
We spent about £2,000 with this company and they obviously don’t give two hoots about their customers. On delivery the driver was in such a hurry to get away (curb side delivery only) four items we piled up and there was no way of checking to see if the items were ok. The driver said that he wouldn’t wait and drove off. On getting the items into my premises I unpacked a fridge and found it was badly damaged. I called the office in Guildford approximately 10 minutes after the delivery to inform them of the damage and they said there was nothing they would do. If I wanted to return the fridge if would cost me £170.00.
Finally they have offered 10% discount (£70.00) off what is a badly damaged fridge.
If you believe you should feel like a valued customer I would seriously go elsewhere. The range is cheap and flimsy and customer service is more customer contempt.
5 years ago
Adexa Direct has a
1.1
average rating
from
1,000
reviews
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