Shocking company. We ordered our good 9 weeks ago. Not only have we lost money through this. they did not supply any evidence of attempting delivery. Trying to raise a complaint with this company for over 8 weeks, they just cut the phone off and do not attempt to call you back, we have raised a written complaint not one reply to this company. Not only are they in breach of contract for not delivering the items against the sales of good act, consumer direct have had to be contacted. They have withheld out money for over 9 weeks, now saying they will charge us 25 % as they cannot re deliver unless we pay £60. The delivery driver has no attempted deliver correspondence. no photographs, no phone calls, no emails or texts. When we try calling. we have had to phone of numerous of phones to get in contact for the phone to go dead or be put down on us everytime we have addressed this matter. The reviews online after the absolute disgusting rapport for a customer services, were also disgusting. I have never known a company trade under companies house like this. The company director hakan baykal has been asked to call us back we have now had to escalate this case to trading standards. Opening a full dispute for breach of contract and mitigating our losses. DO NOT USE THIS IM COMPANY ANY ONE HOW THEY ARE MANAGING TO TRADE LIKE THIS IS BEYOND ME. I AM NOW 9 WEEKS STILL NO LUCK AND HAD TO RECORD ALL MY CALLS AS THEY KEEP PUTTING THE PHONE DOWN ON ME WHEN I ADDRESS THIS MATTER.