If I could give no stars I would!. I ordered a fridge but had to cancel within 24hours. So I was I told that it was dispatched and had to incur a 25% stocking fee to cancel. So I asked for the fridge to be delivered so we don't lose out . Now they want a 5% cancellation fee for the fridge to be delivered. Magdalena was answering all my email with their customer support email from the beginning. The email's was rude with very little knowledge of the English language. mainly copying and pasting the terms and conditions of their contract in the emails. Payment has been debited from my card. I've been chasing for an update on email with no response from their office for 5 working days now. No body answers the phones, so you can't contact any one in person. This company is a small time money grabbing company that just doesn't have the resources to deal with any kind of problems. I am still either owed a fridge or my money back. I've yet to receive any. Stay away from this company.