Shame there isn't a zero star rating! Absolutely awfull- ordered a kitchen sink (£200+) no sign of the sink after a week or so. Rang the direct number and sent emails- asking for updates. I was sent a false tracking number- DHL (who was apparently the courier) but told by DHL that, the tracking number did not exist and no order is recorded for my address. I have made numerous calls, and sent many emails, to which I either get hung up on (generally as soon as you say I have a problem) or no response to my emails- after 3-4 weeks now. I have issued a fraud claim- to get my money back. So that's the only consliation. AVOID!!! I'm not the first and won't be the last- I made the mistake of not checking the reviews first.