I don't know if this review is going to help anyone, because most of the time the people are searching for reviews after they are getting in trouble(same as me).
I have ordered from this company some equipment for my business, worthing few thousands of pounds. After I have placed the order, money obviously run straight away from my account, I gave them a call to confirm with them the delivery, so I know how to book in the team to install them. After 5 times of ringing them, eventually one lady answered and gave the most rude attitude "will receive the items 3 to 5 days) and slammed the phone without leaving me the chance to say a word. After 7 days without any items received, I tried to contact them for 28 times but no response.
Next day, again I rang them, and I had the chance to a lady which was more professional then her colleague, and after explaining the situation, she called me after few hours and informed that I will receive the delivery on that day. I quickly booked in the team to install the items, as already my business is loosing money. But unfortunately I haven't received anything. Tried to ring them again, no answer.
After I done some research I found this reviews from previous clients, and I really don't understand why authorities don't do anything to protect us?!
It was clear for me that I have to inform my company solicitor so we can inforce the legal actions against them.
Therefore, people please, stay away or do your research Before is to late.
4 years ago
Adexa Direct has a
1.1
average rating
from
1,000
reviews
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