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Anonymous
Avoid this company at all costs! Purchased an upright display freezer from them, when it arrived, it seemed very poorly made, and unfinished. Following instructions, we set it up anyway, and within 24 hours of switching it on, the unit went faulty and shattered the glass door (luckily it happened while we were closed, and nobody was around). After trying to get a resolution for nearly 4 weeks, we purchased another unit from another supplier (almost the same price) and that has now been in-place and working with absolutely no issues for 4 months now. Had to obtain a refund through the bank as Adexa simply were not responding - and we've been left with having to try and dispose of the useless product they sold us, as they know it's rubbish and don't seem to want it back! Absolutely no sense of customer service whatsoever, which wouldn't be so bad if their products were any good!
4 years ago
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Adexa Direct has a 1.1 average rating from 1,000 reviews

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