Review of Aero Precision: A Customer Service Nightmare I can confidently say that Aero Precision has the absolute worst customer service I have ever experienced. If you’re considering doing business with them, save yourself the frustration and look elsewhere because they clearly have no interest in serving their customers or even staying in business. Emails? Ignored. You can send email after email, detailing your issue or simply asking a question, and you’ll get nothing. Not even an automated response to acknowledge your message. It’s like shouting into a black hole. Phone Calls? Don’t Bother. Calling Aero Precision is an exercise in futility. You’ll either be left on hold indefinitely, greeted by endless ringing, or sent straight to voicemail. Spoiler alert: They never return calls. Live Chat? More Like Dead Chat. Their “live chat” feature might as well be a decorative button on their website. Don’t waste your time thinking you’ll get any form of real-time support—or any support at all. It’s painfully obvious that Aero Precision has completely given up on customer service, and by extension, their customers. If their goal is to alienate their entire customer base and close their doors for good, they’re doing a stellar job. I wouldn’t trust them to handle a paperclip order, let alone anything more important. Save your money and your sanity. Go with a company that actually values its customers. Aero Precision clearly doesn’t. If they’re not out of business already, they will be soon with this level of neglect.