trash customer support/service. got an order number confirmation email and that's about it, 5 days later and no tracking info, submitted 2 help requests and have yet to get a response. tried to call and talk to someone like I prefer and all I finally got was a voicemail saying sorry no one is here. not sure why they have such terrible sources from customers to receive help with their orders. I've had a better time getting support from a scam sight. I then broke down and sat in the que for the online chat support, waited over and hour then got kicked out when I left my computer for a few minutes to go to the bathroom. I'm just appalled at how bad of an experience I'm receiving with this company. hopefully I get my product and I'll never use them again and I'll preach to anyone who will listen NOT TO USE THIS COMPANY.