I have had two orders in since the first week of December 2024. It's now the 30th of January and I am still waiting. I received their email explaining that they had been inundated with orders over Christmas far in excess of what they expected and they have added a second shift. I'm not in a huge hurry for the parts I have on order, but since they charged my credit card at the beginning of December, I would really like to get a status update other than "Processing". They items I am waiting for have been showing in-stock for weeks now, but no luck on my back-order. The most frustrating thing might be their customer service. A phone call to that department will get you a pretty curt voice memo telling you that nobody is there to take your call, and then the system hangs up on you. Not ideal, Aero. Please figure it out and reply to the messages that are generated using you "Submit a Request" form. The voicemail mentions live chat but I guess it was taken down to protect the unlucky souls that were trying to respond to so many unhappy customers. This is how a company with solid products alienates a market flooded with other quality guns/parts.
3 weeks ago
Aero Precision has a
1.4
average rating
from
90
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.