I am absolutely appalled at the service I have recieved, I would sincerely urge anyone considering getting a contract from Affordable Mobiles to think twice. I bought an o2 contract with a iphone 13, returned it within the cooling off period. I received written confirmation from affordable mobiles that the handset was received and that they'd cancelled the contract. Less than a month later £880.00 were taken out of my account by o2, I went into overdraft, my bills/rent got delayed. Since then I have been asking affordablemobiles.co.uk on extensive phonecalls to confirm the cancellation to o2 and they keep telling me that they dont have the authority to do so thst I need to speak to o2, so they basically had the authority to sell me a contract, to receieve the sim and the handset when returned, but they wont communicate this to o2, for o2 to stop persuing me for an amount of £880.00, plus early cancellation fees, and if that amount isn't settled within the next 5days, o2 will refer me the debt collectors and my credit rating will be affected. The lack of understanding and apathy Ive had with affordable mobiles has affected my health adversely as suddenly Im in debt because I trusted them enough to return the handset and sim to them, since I bought it from them in the first place, suddenly, they dont have authority to communicate receipt to o2 despite having given me written confirmation of receipt of handset and sim within the cooling off period!! I am appalled! Do not trust this dodgy company, I will get advice on persuing this further.