I bought an iPhone 12 and package of unlimited data, texts and calls with Three for £31 per month. Since day one I’ve been overcharged every month by Three. They are literally stealing monies from my bank account every month!
So far I’ve spent two months trying to get the situation put right and the stolen monies refunded to my account. Affordable Mobiles say the fault is with Three and Three say the fault is with Affordable Mobiles.
I’m being sent round and round in circles.
I believe my contract is with the retailer, Affordable Mobiles, but either way neither company is sorting out what should be such an easy problem to put right.
I shall be contacting BBC’s Watchdog programme and Trading Standards about all of this if my complaint is not dealt with by close of play tomorrow, 30th January.
Beware of Affordable Mobiles’ packages with Three - they have admitted to me that Three is overcharging me and that this is a problem they have had with Three and yet they are still advertising packages with Three
10 months ago
Affordable Mobiles has a
4.0
average rating
from
551
reviews
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