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Chloe
Terrible company- bought a phone and didn't receive it for over 2 months, customer service tried to convince me to change my order because they had run out of stock and threatened I wouldn't get the watch which came in the deal if I didn't change, escalated care promised contact regarding compensation- didn't and ignored me afterwards. Now that they've gone into administration and been bought out, they won't deal with my case anymore as it was before this point and the company dealing with cases pre-administration (SFP) say there's nothing they can do because all communication I had with escalated care was over the phone so nothing in writing, even though they didn't respond to emails or live chat, so had to be done over the phone. It had caused me so much stress and anger, I wish I had never bought with them in the first place.
5 months ago
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Affordable Mobiles has a 4.0 average rating from 551 reviews

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Alice, Customer Support

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