AVOID this company at all costs. Took my home insurance out with Thistle and never had any problems until Ageas insurance took over. Haven’t claimed on my policy the whole time, make a claim for paint that got spilt on carpet, they send a fraud investigator round who was in my property for 2hrs. Asking me questions like do I have an alarm, safe, cameras, if I’m going on holiday this year and when. Can’t really see how this is relevant to a carpet claim, then he basically accuses me of insurance fraud. They are the only FRAUDSTERS I’m afraid, they get out of paying any claim so no point having insurance with them. They don’t even answer the phone when you call them, after hour and half waiting and still no luck I gave up!