One of the worst insurance companies to deal with . Pass you from one person to another and no has a clue . Had a car accident over a week ago and their approved repairer cannot look at the car for a further four weeks. However the storage company will not realise the car without the insurance authorisation , so another garage can repair the car, however Ageas , say that it's not down to them and the original repairer has to release the car. When you call Ageas, after approx. 10miutes listening to music, you will get an operator , who will cut the call after 2 minutes. Would not insure with them again !