Once again, I find myself compelled to share my ongoing frustration with AIG and their abysmal service. Despite faithfully paying my premiums, I'm consistently met with delays and excuses when it comes time for them to fulfill their end of the bargain. It's been nearly two months since my last payout, and I'm still waiting for what should have been a prompt reimbursement within 7 to 10 business days. To add insult to injury, they've already debited my account for another three months of coverage, despite failing to deliver on their promises. Their claim of being behind due to a new system has worn thin, especially considering they've been using that excuse since the beginning of the year. We're now well into the middle of the year, and yet they still haven't managed to get their act together. AIG's consistent lack of efficiency and disregard for their customers' needs is utterly unacceptable. I urge anyone considering insurance options to steer clear of AIG unless they enjoy being repeatedly let down and left in financial limbo. It's time for AIG to prioritize their customers and honor their commitments with the same urgency they display when collecting payments. Until then, I'll be exploring alternative insurance providers who value their customers' time and trust.