AIG Reviews

Name: AIG
Rating: 1.14

1.1 Rating 110 Reviews

4 %

of reviewers recommend AIG

Company Reviews

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1.1

Based on 110 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

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“In spite is providing a medical certificate completed by my doctor indicating my diagnosis and dates of treatment AIG will not refund my $300.”

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Posted 1 week ago

“This is the company that American Express uses for cell phone coverage. I lost my phone on vacation and they denied my claim. Why would I buy a new phone and im still naking payments on my lost phone just to get a few hundred bucks? My lost phone contained pictures from my vacation that I couldn't retrieve. This company has horrible customer service, the adjuster, Sue Leinweber never returned my calls! I can't gave a police report when I didn't know one was needed? I filed the claim when I returned home from vacation the next day. I will get insurance through Tmobile moving forward, this has been a horrible experience. Again, AIG has not made one phone call to me regarding my claim!!!!!”

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Posted 1 week ago

“We have been attempting to cash in a policy for several months and their excuses are going on and on. The latest? My wife put her name as POA in front of her dad’s name instead of the other way around. And she forgot to date the form in ONE place. This after playing games and telling her they needed to talk to her dad when SHE is the one who took out the policy in him. Horrible company, do not recommend. Ready to file a report with the Attorney General.”

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Posted 3 weeks ago

“Security measures against account hacking is ineffective, HighForestCapitalltd_com recouped”

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Posted 4 weeks ago

“After losing all my money on this platform, Mrs. Bruce Nora helped me get it back! Contact +1 ( 2.5.1 ) 3.3.2 98.53”

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Posted 1 month ago

“I have been a customer of AIG for several years, but my recent experience has been beyond disappointing. I currently have claims dating back to August 2024 that have yet to be paid. Despite repeated follow-ups, I have received no updates, no explanations, and no resolution. However, this morning, as expected, AIG had no issue withdrawing my quarterly payment. For months, I have been told that someone would contact me within 7 to 10 business days, yet no one has ever reached out. Each time I call, I am met with the same response—customer service can only view my claims but has no authority over processing payouts. If there is an issue or delay, AIG has not communicated it to me. I have provided all necessary documents, yet I remain unpaid with no indication of when, or if, my claim will be processed. A company of this size should be transparent, efficient, and accountable, yet AIG fails in every one of these areas. Their business practices are unacceptable—taking payments on time while delaying or outright ignoring valid claims. At this point, I simply want AIG to honor their obligations, process my claims, and pay what I am owed. However, based on my experience, I cannot in good faith recommend this company to anyone. If you are considering AIG, I strongly urge you to look elsewhere. Their lack of responsiveness, accountability, and basic customer service makes them one of the most frustrating companies I have ever dealt with.”

Helpful Report

Posted 1 month ago

“Beware the "insurance ". We had to cancel a hotel stay during our road trip due to a huge winter storm, causing us to find an alternate route to Colorado. Since weather is not a speified reason for canceling my refund was denied. Apparently a severe weather strom that ended up shutting down I70 and potentially jeopardizing their customer's safety is not sufficient for this company. I will never book through this company again.”

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Posted 1 month ago

“Went to hospital for kidney failure on Monday my trip was Friday. Started a claim Wednesday night. Got approved the next day then had a check in my mail within 10 days no issues.”

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Posted 2 months ago

“I would not recommend AIG for travel insurance. A trip had to be changed due to LA fires and the venue we planned to visit canceling the event. They declined the the claim with no proof from the venue about the cancelation. They are an insurance company that gives this industry a bad reputation.”

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Posted 2 months ago

“This company is a scam. I have tried to withdraw $18k from my account and it took 24 days since I made the withdrawal and the broker will not release my funds. I've filed reports with lilo grace 75 @ 𝘨𝘮𝘢𝘪𝘭.𝘤𝘰𝘮, about them and I've been told they'll release my funds asap. STAY AWAY FOR YOUR OWN GOOD WhatsApp ‪+1=615=414=15=62.”

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Posted 2 months ago

“Do not do business with these individuals. With the expectation of a 30% return, I felt obliged to invest $30,000. Regretfully, I was unable to see the money, let alone the anticipated earnings. There were numerous unsuccessful attempts to contact them. I had to call SPECTRUM-CREST for help. A few days later, I received my money back, and I am happy I reported them.”

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Posted 2 months ago

“I'll never forget the day my trust was shattered. I had entrusted this platform with my life savings, believing their promises of security and growth. But when I needed my money most, they locked me out, leaving me feeling utterly helpless and betrayed. The emotional toll was crippling – anxiety, stress, and sleepless nights consumed me. But I refused to give up. Thankfully, a beacon of hope emerged in the form. COVSECLTD and her expert team guided me through the darkest of times, and with their help, I was finally able to recover $175,000. I'm still healing from the ordeal, but I'm grateful for a second chance. My hope is that others can learn from my experience and avoid similar heartache. Feel comfortable to contact C-O-V-S-E-C-L-T-D-C-O-M”

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Posted 2 months ago

“Horrible, Do not purchase this garbage they do not reimburse you for anything or cover anything. I filed a claim immediately with united the minute they lost my luggage and this is what AIG says please see attached”

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Posted 2 months ago

“Shady. I signed up with United Airlines and ended up with AIG. AIG demanding paperwork they should already have. I provided all documentation and still didn't get paid. Now they are asking for more documentation they should already have access to. Waste of time over a couple of hundred of dollars. Now I know better.”

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Posted 2 months ago

“I strongly advise against purchasing AIG trip insurance. This company is a complete rip-off. Despite meeting all the criteria outlined in their policy documents when I bought the coverage, my claim was still denied. After reviewing countless other complaints, it’s clear that 99% of claims are rejected, no matter how legitimate they are. What's worse is that AIG reserves the right to change their policy at any time, and sure enough, once I submitted my claim, they “adjusted” their terms to avoid paying. So, even though I followed every step of the process, I ended up with a non-refundable trip and zero compensation. Paying extra for this insurance is a total waste of money. Don’t fall for it like I did—save your money and skip the headache.”

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Posted 2 months ago

“This insurance don’t work great don’t work with respect work very slow they still don’t know when you ask about your claim so they put in phone call all time or move around number end number end the end just wait because they can’t tell you nothing about you case is incredible Is around 25 day still waiting jaja they send you a confirmation number end tracking number en when you go to track your number you can’t track just what you have is a label 🏷️ information that is all”

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Posted 2 months ago

“Worst insurance company, stay away from it. The airline delayed my baggage 4 days, they returned it all messed, all the perishables wasted in my clothes, I had my work card in 4 days I took extra from my left holiday, I waited 4 hours at the airport, all the stress and all the insurance said it’s absolutely fine, no compensation. Please stay away. They work with expedia, so when you are paying for the insurance please take caution, stay away”

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Posted 2 months ago

“The worst, most unpleasant, unprofessional people I’ve ever dealt with in my life. Their client totaled my car and they treated me like I was to blame for the entire accident. They were extremely rude and unhelpful in every aspect. It took them 4 days to get me a rental car, leaving me stranded at home and causing me to miss days of work, which they are not reimbursing me for. My car was valued for 9-10k and they offered me 5k because my car was “dirty.” Okay I’m not selling you my car???? Your client TOOK away my property and you offer me less than the market value for a vehicle I paid off. I genuinely hope this place gets fined or shut down for how dirty they treat people. I’ve never in my life felt so hopeless and angry. Best of luck to anyone who has to deal with these greed thirsty people. Literally the worst.”

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Posted 2 months ago

“Absolutely useless insurance, first off I had fully comprehensive policy. Key accidentally fell into a drain as I got out of the car.My policy says key replacement cover theft,loss ,accidentally damage. Rang them and said it didn't cover that scenario .So that was bad enough then I asked them to send a tow truck as I had breakdown cover,they agreed i was covered.Then I got a phone call from the breakdown guy who said he wanted hundreds extra as it was an automatic and he wouldn't do it otherwise. So breakdown cover was useless to me in an automatic,my car was covered as an automatic in the policy. So when I needed them most they were useless and ended up paying for everything myself. The broker was it's for women but all the dealings was with AIG. I won't be renewing avoid this company.”

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Posted 2 months ago

“Do not buy from this fraudulent company! I sent all my claims paperwork for the health and sickness claim with all of my sensitive information to the wrong PO box .... Apparently the PO box on the claims form was wrong I am told! So who has my information? I wonder if there is a class action suit that could be filed against this company.... Like so many, I paid every month for this BS! I read other complaints that it will be fun cancelling too!”

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Posted 3 months ago

AIG is rated 1.1 based on 110 reviews