I purchased an AIG policy when renting a van through Enterprise. I bumped the back bumper of the van which resulted in a crack. Apparently this crack impacted the back-up camera. Total charge $2487.29. I had to harange Enterprise to finally get repair pricing. Then it took months and MANY calls and emails to AIG before they finally processed the claim. Now they indicate they'll only cover $1912.48. They charge an 'ADMINISTRATIVE FEE OF $150' (isn't that part of the premium I paid), they won't cover the $174.31 for diminution of value of the car, and they charge a $250 deductible. So I'm out $574.81. What a rip off!!!!!!! They don't respond, they don't follow through on the claim, they make it as hard as possible to get this claim resolved and then they leave me responsible for an unfair amount of the cost. I won't be renting from Enterprise nor using AIG insurance EVER again.