Don't waste your money- I was delayed 2 hours in BHX due to problems at the connection airport. There was no option for onward flight on the same day so had the stay overnight. My flight the next day was also delayed and I couldn't find my luggage in the chaos. Arrived 18hrs late to my destination and missed a morning of my 2 day trip and apparently none of these points meet a criteria for any kind of compensation- don't gibe them your money their policies are not worth the paper they are written on.
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