This company is absolutely insane! I submitted a claim in October, and here we are, MONTHS later, and I still haven’t been paid. Their so-called “turnaround time” is a complete lie. They promised follow-ups, phone calls, emails, or even letters. Guess what? Nothing. No one has contacted me, no one has updated me, and no one has done a single thing to resolve my claim. Meanwhile, they have NO problem taking my money on time. Payments for my policy? Taken like clockwork. But when it comes to paying their customers? Silence. It’s the holidays, a time when people need their money more than ever, and AIG can’t even bother to hold themselves accountable. I’ve been with this company for years—since 2019—and this is the worst experience I’ve ever had. I’ve never had to wait this long for a payout. I’ve sent every document they requested. I’ve done everything on my end, and yet they still haven’t paid me. They didn’t even send a letter acknowledging a delay. The only communication I’ve received is the one confirming they got my claim months ago. This company doesn’t deserve even one star. If I could give them zero, I would in a heartbeat. AIG is a joke, a disaster, and a complete waste of time and money. To anyone reading this: DO NOT sign up with AIG. Save yourself the stress and the frustration. They are the worst company I have ever dealt with in my life!