I booked and paid for a seat with you from Cork to Dublin airport for the 20/10/2024. When I turned at the bus the many passengers were still boarding and I politely took my place in the queue and allowed other passengers to board before me. However when I tried to scan my boarding ticket the driver pushed it away and said that the bus was now full! When I explained that that I had booked my ticket for 11am and had to make my 4pm flight in Dublin the driver proceeded to use very abusive language in front of the whole bus! Yo would have to wonder is it really worth it for Aircoach to sell booked seats to make an extra few quid?! I will not be using your service again and could not recommend your service to anyone. In addition I will be making a complaint about the incident to consumer complaints although given the abusive behaviour of your driver I doubt you as a company really give a stuff about your customers!