As with the previous reviewer I too waited an hour for the 14.10 Aircoach from Belfast international airport to Derry but it didn’t show. There was no communication from the company and when I tried to track it just showed the route as normal. There were many people waiting and we all gave up after an hour. I then took a taxi to Antrim costing me £17 planning to get a train to Derry from there only to find that there were no trains running at all. My husband had to drive from Derry to Antrim to collect me. It was very cold and this was totally unacceptable as a service. We are now going through the process of obtaining a refund. I had booked extra flexi fare. Poor service Airbus - no one was able to get any information. you need address this issue.