I am facing an issue with the exchange/return product through Ajio app. I have been writing emails to them regarding this. They are not taking back a product due to their so called unclear return policy. There app doesn’t allow me to return an item which is already under “exchange” request. I have written to them 4-5 times to explain this. There insufficient customer care team just sends a copy-pasted email as a reply, without understanding the meaning of what I have written. There is nobody picking up the phone call either.
3 years ago
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