Pathetic services. I created the return. They canceled it at their own leisure. then asked me to send the pics with labels, EAN numbers, etc. so that they can review & arrange a pick up. but after 10days return did not get picked besides sending reminder mail. Every time you call the customer support team they will ask 24hrs to resolve. every time you call they ask details order#, return id, such a pathetic database they have. Customer support, their supervisors are all there only to listen to what you are saying & communicate to the email team, who has no credibility to adhere to their own commitments. I created the returns in Jun which are not picked still besides sending reminders. Also, there order does not get delivered as per commitment & nobody is bothered about the same as these are prepaid orders.