Please beware of this app- Its a fraud with a pathetic customer care and no returns. I am not the person who generally writes the review. But they have made the experience so bad that I had to spend time to learn how to write the review to warn people. Order ID:FLO36365771- After multiple emails, requests and calls they told me that they would not pick up the product (they do not care if you don't like the product as they already took the money from you). Then I get an email asking me to courier the product by myself as they do not have a pick-up service. And then after you take all the time and pain to go and courier it at your own cost (Rs.350), all they do is return it back by not accepting it. When I called the customer care- I am already tired and irritated by then (this took more than a month of constant chasing and calling and emailing)- all they asked me to do is to go to the courier center and courier it again (another Rs:350). When I called the customer care and asked them on how do they guarantee a return, they tell me to write an email again. It is shocking and disturbing to see such a big retail company actually cheating people with a downrated business. If they are incapable of handling the business, they should not enter into such e-commerce business and cheat and rob people by false promising the returns. When they do not have such a service, they should disclose it to the customers and let them take the decision to buy a product blindfolded.