Ajio is stealing customer's money in the name of convenience fee.First they don't give proper information to us while placing orders regarding delivery charges/convenience charges;and then when you have to return your product for any reason ,unlike all other online shopping apps who refund full amounts that we paid for the product,ajio does not refund the full amount.They deduct the delivery charges and say it is convenience charges ,so even if you don't actually purchase anything you will end up paying delivery charges for buying nothing at all,if you have to return your product for some reason.So please beware of this people .I have stopped buying anything from ajio. This is what happened with me when I had to return a kurti set for some reason ,they deducted Rs.100 from the refund.When I called the customer care they asked me to write mails and after many mails they give this vague explanations that it is convenience fee .Utterly disappointing .Better to shop on other online shopping apps which are much customer friendly than to go through this nonsense with ajio.